GeorgiaCares is the State Health Insurance Assistance Program (SHIP) and SMP (Senior Medicare Patrol). Our volunteer-based program provides free, unbiased and factual information and assistance to beneficiaries and their caregivers about Medicare, Medicaid and related health insurance issues including long-term care insurance, prescription drug assistance programs and Medicare fraud, error and abuse. GeorgiaCares counselors provide individual one-on-one counseling, community education and outreach.

Our counselors can help Medicare-eligible individuals understand their benefits, make informed decisions about health care options and provide ways to protect you from Medicare fraud, error and abuse.

  • GeorgiaCares is non-biased.
  • GeorgiaCares services are free.
  • GeorgiaCares is not affiliated with any insurance company.
  • GeorgiaCares counselors do not sell or solicit any type of insurance.
  • GeorgiaCares counselors help people with Medicare:
    • Understand their choices
    • Enroll in a Medicare plan that meets their needs
    • Review Medicare Summary Notice(s) and Explanation of Benefits
    • Sort through medical bills and assist in filing Medicare claims and appeals
    • Apply for financial assistance programs to reduce Medicare out-of-pocket expenses

You can contact GeorgiaCares today to request one-on-one counseling, guest speakers, partnership opportunities and information about rewarding volunteer opportunities.  Call 1-866-552-4464 Option 4 or visit to learn more.